Maya has been recognized for the third consecutive year as a Top Collecting Partner for the Pag-IBIG Fund, highlighting its role in supporting digital collections through the Virtual Pag-IBIG platform. This reflects the growing use of digital payment channels among Pag-IBIG members both local and overseas, as more users turn to online tools for savings contributions and loan payments.
Digital collections also continued to expand in 2025, with Maya processing more than 3.5 million Pag-IBIG transactions worth over PHP 24 billion. That’s nearly 20% growth in transaction volume and more than 38% growth in transaction value compared with 2024.
Pag-IBIG’s Virtual Platform
Launched in December 2022, Virtual Pag-IBIG lets members access services anytime and anywhere through their mobile devices or computers. Users can manage contributions, apply for housing loans, and complete transactions without visiting a physical branch.
By 2025, the platform had reached more than 13.81 million downloads, highlighting the shift toward digital access for housing and other financial services.
The platform offers service support, giving members another way to connect with Pag-IBIG representatives when they need assistance. For many users, especially those balancing work and distance, the online system helps reduce friction in handling essential transactions.
Pag-IBIG’s Broader Mandate
The rise in digital activity reinforces Pag-IBIG Fund’s mission of promoting savings and enabling affordable housing for Filipino workers. In 2025, the agency recorded 160.41 billion in membership savings collections and released 140.54 billion in housing loans, benefiting more than 90,000 families. It also declared a record 64.34 billion in dividends, the highest payout in its 45-year history.
Pag-IBIG Fund chief executive officer Marilene C. Acosta said Virtual Pag-IBIG continues to make services more accessible and convenient as more members move online. She also noted that partnerships with digital platforms help the agency serve members wherever they are, including overseas Filipinos.
Maya Group president and co-founder Shailesh Baidwan said the partnership makes it easier for members to manage housing contributions, payments, and savings programs such as MP2 anytime and anywhere.
Maya’s Role in Digital Payments
Maya serves as a payments backbone for enterprises and institutions, including government agencies, by enabling secure and seamless collections across online and face-to-face channels. Its infrastructure also supports merchants ranging from large enterprises to small and micro businesses, allowing them to accept payments and manage collections more efficiently.
Through partnerships like this, Maya contributes to broader efforts to improve ease of doing business and expand access to financial services.
For more information on Maya and its services, click here.
Frequently Asked Questions (FAQ)
Q: What recognition did Maya receive from Pag-IBIG Fund?
A: Maya was recognized for the third straight year as a Top Collecting Partner for Pag-IBIG Fund.
Q: How many Pag-IBIG transactions did Maya process in 2025?
A: Maya processed more than 3.5 million Pag-IBIG transactions in 2025.
Q: How much was the total value of those transactions?
A: The transactions totaled more than 24 billion.
Q: What can members do through Virtual Pag-IBIG?
A: Members can access services, manage contributions, apply for housing loans, complete transactions, and get service support online.
Q: What is Maya’s role in the partnership?
A: Maya provides the digital payments infrastructure that supports secure collections for Pag-IBIG Fund.
Emman has been writing technical and feature articles since 2010. Prior to this, he became one of the instructors at Asia Pacific College in 2008, and eventually landed a job as Business Analyst and Technical Writer at Integrated Open Source Solutions for almost 3 years.
