ASUS Philippines has introduced an improved ASUS 4A warranty package, providing customers with assurance quality, always-on support, all-around coverage, and an added-value experience for the company, ROG, and Business products.
Since 2023, all the manufacturer’s laptops have undergone rigorous torture tests, including MIL-STD 810H US military-grade standards, to ensure durability and reliability.
“At ASUS, we want our customers to have complete confidence in our products. That is why we are introducing this new 4A Quality & Service with improved and comprehensive warranty coverage, so our customers can rely on ASUS with confidence, knowing that their devices and investments are in good hands.”
George Su, ASUS Philippines Country Manager
ASUS 4A Warranty
4A Quality and Service – Elevate your peace of mind
ASUS’ 4A guarantee is a commitment to quality customer service, encompassing four core ideals that guarantee a positive experience with its products for years to come.
- Assured Quality – Get unrivaled quality and durability with US military-grade certified laptops backed up by expertly-trained Service Technicians for after-sales support.
- Always-on Support – Users can get support whenever they need it, with the built-in MyASUS app via ASUS and ROG social media channels, email, Live Agent Chat support, or dedicated call center.
- All-around Coverage – devices are protected around the world, with 100+ directly managed Authorized Service Centers in 63 cities nationwide and a global network of service centers that provide International Notebook Warranty services.
- Added-value Experience – Enjoy complete peace of mind with a dedicated account support portal and Perfect Warranty, which safeguards ASUS laptops against accidental damage.
ASUS Standard Warranty – Free warranty packages out-of-the-box
The manufacturer offers a range of laptops, phones, and accessories with a standard 2-Year International Warranty, 1-Year Local Warranty, and Perfect Warranty. Premium phones, like the ROG Phone series, have a 1-Year Local Warranty.
ExpertBook laptops have a 3-year International Warranty, while ExpertPC and All-in-One PCs have a 3-year Local Warranty. Additionally, a comprehensive 9-step Preventive Maintenance service is provided during the Standard Warranty.
ASUS Premium Care – Upgraded warranty and protection
ASUS Premium Care offers customized extended service packages, starting at PHP 2,995, to extend product warranty, expand coverage, or revive devices up to six months after purchase.
- 1-Year International / Local Warranty Extension – Users can protect their investments longer with additional warranty extension
- ASUS Perfect Warranty Plus (local accidental damage protection) – Keep new ASUS devices safe and protected from accidental damage with an additional 1-year Perfect Warranty coverage.
- HDD/SSD Retention – Storage on ASUS devices is safeguarded with unlimited free labor and replacement of defective HDD/SSD, and an option to retain the defective HDD/SSD for third-party data recovery or secure storage.
- Carry-in to On-site Upgrade – Hassle-free warranty service straight to ASUS users’ doorsteps by upgrading to On-Site service support.
- Battery Service Package – Extended local warranty for ASUS devices’ batteries with one-time battery replacement per year in the event of battery failure.
The ASUS 4A Warranty – Quality and Service Advantage
ASUS offers fast repair turnaround times and dedicated call centers for after-sales service in the Philippines. The 24/7 On-Site Service warranty application makes booking convenient. Perfect Warranty provides one-time local accidental damage protection and free one-time Preventive Maintenance, ensuring product longevity.
ASUS Members can access 24/7 support, manage warranties, download drivers and software, and track repair status. ASUS 4A Quality and Service is available for the purchase of ASUS, TUF Gaming, ROG, or Business products.
The full list of service packages, per-device eligibility, and pricing may be found on the official ASUS 4A Quality and Service microsite.
Started his freelancing adventure in 2018 and began doing freelance Audio Engineering work and then started freelance writing a few years later.
Currently he writes for Gadget Pilipinas and formerly wrote for Grit.PH.
He is also a musician, foody, gamer, and PC enthusiast.
