According to App Annie, the GigaLife app of Smart Communications, Inc. (Smart) is the most downloaded network management app in the Philippines in 2021.
App Annie is a leading global provider of mobile data and analytics. It recently released its State of Mobile 2022 report. It was reported that GigaLife emerged as the only management app in the list of most downloaded apps by iOS and Android users in the country.
The app ranked 10th in a list led by social networking app Facebook. Among the most downloaded apps in the country also include apps categorized under ‘communication’, ‘digital wallets and payments’, ‘video editing’, ‘short videos’, ‘e-commerce’, ‘media sharing networks’, and ‘meeting.’
“GigaLife is born out of our commitment to improve customer experience at a crucial time when our subscribers need both a simpler and safer way to manage their digital lifestyle. We developed the app after listening to thousands of customer feedbacks about what they want and need, and we’re glad that millions are now benefitting from it.”
Jane J. Basas, SVP and Head of Consumer Wireless Business
The app has become an essential channel for Smart to serve subscribers during the pandemic. It provides a more convenient and safer way to manage accounts and access mobile services.
With a few taps on your smartphone, the app enables all subscribers of Smart Prepaid, Smart Postpaid, Smart Bro, PLDT Prepaid Home WiFi, and TNT to check bills and account details, register to promos, top-up accounts, pay bills, and more.
As of October 2021, a little over a year from its launch, the app has reached over 10 million users.