Smart Communications, Inc. (Smart) has just won in all seven categories of the first 5G Experience Report for the Philippines by independent mobile analytics firm Opensignal.
The report covers July 1 – September 28, 2021 and showed the company winning five out of seven categories namely 5G Availability, 5G Download Speed, 5G Upload Speed, 5G Video Experience, and 5G Games Experience. Opensignal also declared Smart a joint winner in the remaining two categories – 5G Reach and 5G Voice App Experience.
“Smart led Globe by some impressive margins when we compared our users’ 5G experience on both operators,” wrote Sam Fenwick, Opensignal senior analyst.
Smart won the 5G Availability category with a score of 11.9%, meaning Smart 5G users spent 11.9% of their time with an active 5G connection compared to Globe’s 8.4%.
The 5G Download Speed category was clinched with 178.1 Mbps, which is 78% faster than 100.1 Mbps of Globe. Smart also led in the 5G Upload Speed category with 18.4 Mbps, 72.7% faster than Globe’s 10.7 Mbps.
Additionally, Smart delivers the best mobile video streaming experience with a score of 77.9 points compared to Globe’s 75.7 points on a 100-point scale.
In the best 5G Gaming experience, Smart scored 71.9 points on a 100-point scale. This is 9% higher than Globe’s 66 points. “In most cases, the game was responsive to the actions of the player with most users reporting that they felt like they had control over the game,” noted the Opensignal report.
Meanwhile, the two Philippine companies statistically tied in the 5G Reach category which measures how mobiles users experience the geographical extent of an operator’s 5G Network. Smart scored 3.7 points versus Globe’s 3.5 points on a 10-point scale.
The 5G Voice App Experience award was awarded to the Smart and Globe with Smart scoring 80.5 points and Globe scoring 79.2 points.
“These independent reports validate all our hard work unwavering efforts to deliver world-class connectivity to Filipinos and bring the benefits of 5G to our customers. As our 5G shift speeds up, we shall continue to improve our network to empower our nation and unlock unlimited possibilities for the careers, businesses, and passions of our subscribers.”
Jane J.Basas, SVP and Head of Consumer Wireless Business at Smart
Smart has introduced the Signature Plans+, the first postpaid line-up in the country with Unlimited 5G access. Additionally, it has introduced the country’s first Unli 5G data offers for prepaid subscribers in April.