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Cebu Pacific Sets Measures in Place to Address Customer Concerns

In a report, Cebu Pacific ensures lawmakers that they are taking passenger concerns seriously and that they have started addressing the said issues. Cebu Pacific Assures Lawmakers In a statement by the airline’s communication team, they said that they are aware of the Congressional resolutions sent by the ...

Cebu Pacific Promises Fixes to Website by End of July

Ram Ronquillo

Cebu Pacific, through its representatives at a recent Senate hearing, acknowledged that its website causes customers to be charged rebooking fees without approval. The air carrier claims it was a “user experience design issue” and has also vowed to fix the problem by the end of July. The hearing conducted by the ...

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Cebu Pacific Sets Measures in Place to Address Customer Concerns

Cebu Pacific Promises Fixes to Website by End of July

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