Maya Digital Payroll Push Targets PH IT-BPM Worker Financial Health

At the International IT-BPM Summit 2026, Maya Bank President Angelo Madrid urged IT-BPM employers in the Philippines to make workers’ financial health part of their competitiveness agenda, connecting digital payroll with access to savings and responsible credit.

Madrid said the industry’s investment in skills and technology should be accompanied by financial services that help its workforce manage everyday expenses and build savings.

Why worker financial health matters in IT-BPM

The IT and Business Process Association of the Philippines (IBPAP) reported that the sector supported 1.9 million workers and generated more than US$40.3 billion in revenue in 2025, contributing 8% to the country’s gross domestic product.

“Filipino workers who help customers around the world manage their finances should also have the tools to build financial security for themselves,” Madrid said. “We are working with employers to connect salary payments with savings tools and credit suited to workers’ needs and ability to repay, helping them manage everyday expenses and prepare for emergencies.”

Maya Business: salaries and payouts at scale

Maya digital payroll works through Maya Business, where employers can send salaries and other employee payouts digitally and at scale. This can help reduce manual processes and administrative work, particularly for companies operating across multiple sites and around the clock, while giving businesses visibility over employee payouts.

Maya, described in the announcement as the leading digital financial services platform in the Philippines, is working with IBPAP and business process outsourcing (BPO) companies to widen workers’ access to financial services and modernize how payroll, disbursements, and reimbursements are handled. The goal is to serve both sides: the operational needs of employers and the financial well-being of their workforce.

Beyond payday: savings and credit inside the Maya app

Employees can receive and manage their pay through the Maya app, which connects everyday payments with banking services. Maya Savings, Personal Goals, and Time Deposit Plus give workers ways to set money aside, while credit products are available to eligible customers, subject to assessment.

“The opportunity is to make payroll more efficient for employers while helping employees manage their money beyond payday,” Madrid said. “Progress should mean more businesses using digital financial tools and more employees able to save, meet their obligations and prepare for unexpected expenses.”

Financial expertise plus technology

Madrid said the industry’s move into higher-value financial services work also calls for teams that combine financial expertise, technology, and sound judgment. Maya builds and manages its core technology in-house, applying AI across credit assessment, fraud prevention, personalization, and operations.

“Our strength in global finance should also be reflected in the financial health of the businesses and people delivering it,” Madrid said.

For more information, visit maya.ph and mayabank.ph.

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