Smart Communications, Inc., along with its value brand TNT has secured top honors for delivering superior mobile video streaming quality in the Philippines, earning the Best Mobile Video Experience award from Ookla. This stems from extensive data evaluation, underscoring Smart’s edge in providing seamless video playback for millions of users nationwide.
Award Details and Performance Metrics
Ookla’s accolade evaluates real-world customer satisfaction in video streaming over mobile networks. The Video Experience score combines three key factors equally: quick video launch times, continuous playback free of interruptions, and support for high-definition resolution. Drawing from Speedtest Intelligence data spanning the third and fourth quarters of 2025, Smart achieved a Video Score of 78.60, the highest in the Philippines.
This metric indicates the share of users benefiting from video starts under two seconds, no rebuffering, and mostly 1080p or better quality. This level of performance translates to hassle-free viewing on popular apps.
Benefits for Smart and TNT Subscribers
Subscribers enjoy fast loading times, sharp HD visuals, and fluid sessions ideal for daily routines. Whether commuting with episodic content, engaging live streams, posting clips, or following events like sports and performances, users face fewer disruptions. Platforms like YouTube, TikTok, Facebook, and Netflix perform optimally, for an enhanced entertainment and productivity experience on the go.
This reliability is beneficial for Filipinos, ranking second globally in online video time at 20.48 hours weekly per the Digital 2026 Report.
Leadership Insights and Network Commitment
“We are proud to recognize Smart for winning Best Video Experience in the Philippines,” stated Stephen Bye, Ookla’s President and CEO. He praised the proven superiority via rigorous testing methods.
Debbie M. Hu, Smart’s First Vice President for Wireless Networks, also highlighted ongoing network enhancements for rising digital demands. “As video increasingly becomes the primary way people learn, work, and entertain themselves online, we remain focused on delivering a consistently superior streaming experience for our customers.”
Lloyd R. Manaloto and Marjorie C. Garrovillo, both First Vice Presidents and co-OICs, emphasized sustained investments for nationwide access. This aligns with PLDT Group’s vision for a digitally empowered nation, tying into UN Sustainable Development Goal 9.
Back-to-Back Recognitions at Global Stage
The video award follows Smart’s Best Mobile Latency honor, minimizing data delays crucial for streaming, gaming, and calls. These wins, celebrated at the Mobile World Congress in Barcelona, also affirm network robustness. Smart will continue to deliver innovations amid surging high-quality video needs.
Frequently Asked Questions (FAQ)
Q: What is Smart’s Video Score from Ookla?
A: Smart recorded the highest national Video Score of 78.60 based on Q3-Q4 2025 Speedtest data.
Q: What factors determine the Video Experience award?
A: It measures video start time under two seconds, no rebuffering, and 1080p+ resolution equally.
Q: How do Smart users benefit from this award?
A: They get smoother, faster, HD streaming on YouTube, TikTok, Netflix without buffering.
Q: What other recent award did Smart win?
A: Best Mobile Latency, supporting low-delay for video, gaming, and real-time apps.
Q: Why is this significant for Filipinos?
A: Filipinos watch 20.48 hours of online video weekly, second worldwide, needing reliable networks.
For more information, visit Smart’s official website.
Emman has been writing technical and feature articles since 2010. Prior to this, he became one of the instructors at Asia Pacific College in 2008, and eventually landed a job as Business Analyst and Technical Writer at Integrated Open Source Solutions for almost 3 years.
