Western Union has introduced its new mobile app for the Philippine market, designed to transform the experience of sending and requesting remittances. The country is the first global market to have an app with both send and request capabilities, unlocking new flexibility for millions of Filipino consumers.
Dual Send and Request Functionality
The app lets users seamlessly send funds abroad or request remittances from family members working or residing in major global markets including the U.S., Australia, Singapore, and the UK. The dual capability allows both outbound and inbound money movement, catering to evolving financial needs and diaspora connections.
Streamlined Payments and Multiple Access Options
App users can securely pay online using the national QR code payment platform, QRPh, while Recipients can access funds through a variety of methods: instant cash payout at retail locations, direct deposit to bank accounts, or transfer to digital wallets.
Expanded Network and Global Reach
The app connects to Western Union’s global financial network, providing access to billions of bank accounts, millions of digital wallets and cards, and hundreds of thousands of retail locations. These ensure both senders and receivers benefit from broad reach and high flexibility anywhere in the world.
Fast Sign-Up and Easy Tracking
Signing up for the Western Union mobile app requires only a few minutes, making getting started simple for Philippine users. Tracking transfers in real-time is made easy with the app’s MTCN transaction number system, enabling users to monitor their remittances and ensure peace of mind during every transaction.
Remittance Trends and Market Significance
Remittances remain vital to economic opportunity and household support in the Philippines, with amounts reaching an all-time high of $38 billion in 2024. The country holds the distinction of having the fourth-highest remittance levels globally among low-and middle-income markets, with the United States and Singapore as key sources of funds.
FAQ
Q: What is unique about Western Union’s new app in the Philippines?
A: The app offers both sending and requesting remittances, making the Philippines the first country to access this dual feature.
Q: How can funds be sent and received using the app?
A: Funds can be sent abroad or requested from major markets. Recipients can receive money as cash, bank deposits, or transfers to digital wallets.
Q: Is the app easy to use for signing up and tracking transactions?
A: Yes, sign-up takes only a few minutes, and transactions can be tracked through the MTCN system in the app.
Q: Which countries can send remittances to the Philippines through the app?
A: Major markets include the U.S., Australia, Singapore, the UK, and other countries with significant Filipino communities.
Q: Where can I download the Western Union mobile app?
A: The app is available on the App Store and Google Play.
Emman has been writing technical and feature articles since 2010. Prior to this, he became one of the instructors at Asia Pacific College in 2008, and eventually landed a job as Business Analyst and Technical Writer at Integrated Open Source Solutions for almost 3 years.
