TELUS International Philippines Offers Internship Programs To Supplement Tech Careers

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TELUS, a leading company in digital customer experience and IT solutions, launched its Digital Solutions Internship Program dubbed “Code Your Career”.

This 12-week course by the company aims to help cultivate the next generation of job-ready software engineers, programmers, and IT professionals.

Code your career 1

Furthermore, TELUS began its first batch of internship programs last February 2022 that is now made up of 39 junior and senior college students from various schools across the PH. These schools include the University of Santo Tomas, University of the East, Rizal Technological University, the University of Rizal System, Trinity University, and Manila Tytana Colleges.

Most of these students are trying to get a degree in information technology, cybersecurity, computer science, and information systems. 

Moreover, throughout the 12-week program, the students have learned tech support, IT system analysis, software development, cloud infrastructure, cloud application management, data analysis, and cybersecurity, among other skills. 

They completed the program virtually and they met each other and their mentors in person after attending the onsite meet-and-greet that was held at TELUS Discovery.

“It was an incredibly fulfilling experience for me as a Code your Career mentor. Seeing the students continuously grow and improve their skills, and knowing that what we’re teaching them will benefit their future careers, has been rewarding.” 

Kristoffer Keith Chua, Digital Solutions Business Analyst and Code your Career mentor.

Code Your Career

  • Three Unique Curriculums – TELUS International Philippines’ Code your Career program offers three unique training streams that incorporate mentorship opportunities with tech professionals, job readiness and interview training, and a mix of individual and team-based innovation projects—all in the company’s fun and vibrant workplaces and caring culture.
    • Infrastructure Development Curriculum- Students who enrolled in the infrastructure development and management curriculum were also armed with the necessary skills to engage in digital infrastructure planning, development, and maintenance. 
    • Application development curriculum – Under the application development and support stream, interns were trained to navigate the Google Cloud platform, and learned to code and apply this skill by participating in app development projects. They were also given sufficient opportunities to observe firsthand how software engineering and quality assurance are delivered to clients through the application of DevOps and Agile practice.
    • Service Desk Curriculum – The third stream, the service desk, gave students with strong analytical skills and a background in software and hardware troubleshooting some practical training and real work experience in performing basic troubleshooting and going through the entire process of resolving a trouble ticket.

All of the curriculums offered are developed in response to the accelerated technology and digital transformation not just locally but also anywhere on the globe as businesses strive to improve their operations, drive resilience, and future-proof their organizations.

 “Our internship program plays a vital role in creating opportunities for the Filipino youth to acquire skills in tech and innovation, better equipping them to compete in the job market globally. We arm talented students with the right skills not only to get their foot in the door of a booming industry but to help them advance within the company and take their careers to the next level. Beyond teaching them technical knowledge and business application, the program has a job readiness component, as we prepare them to start looking for jobs and help with outplacement.” 

Nalakumar RS, TELUS International Philippines Vice-President for Technology

Creating work-readiness skills

While the internship program equipped students with classroom concepts and technical knowledge needed to forge a career in IT, it also helped build their confidence and readiness to adapt to the world of work by providing training in areas such as creating a portfolio, and interview skills, and CV writing.

“It was a big opportunity for me as a student to get this chance to learn and onboard in a real-world setup in a global tech company like TELUS International Philippines. Our mentors made sure we learned the basic skills needed but they also challenged us, so our confidence grew as our skills improved.” 

Julia Bongayan, University of Sto. Tomas Bachelor of Science in Information Technology student

Started his freelancing adventure in 2018 and began doing freelance Audio Engineering work and then started freelance writing a few years later.

Currently he writes for Gadget Pilipinas and formerly wrote for Grit.PH.

He is also a musician, foody, gamer, and PC enthusiast.

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