In its aim of supporting its loyal customers, MSI Gaming is now offering free pickup service for warranty and repair claims within NCR. This is a commitment to MSI laptop users who can now avail of warranty services at the convenience of their homes during the COVID-19 pandemic.
MSI Support channels are live
- Phone tech support: (02) 8470-3552
- Email: email@example.com
- For MSI Online Live Chat
- Go to ph.msi.com
- Register/Log in
- Click online chat
MSI Pickup Service Terms and Conditions:
- This service is valid to MSI Notebooks purchased from authorized dealers in the Philippines.
- Notebook series eligible for this service are GT Titan, GS Stealth, GE Raider, GP Leopard, Creator Series, Prestige Series, and WS Workstation laptops.
- Only Units covered by the warranty can request a pickup, and the unit’s warranty will base on the invoice date.
- On-site pickup is for NCR Customers only
- MSI Service has the right to reject requests if the pickup location is inaccessible.
- MSI Service also has the right to change the pickup schedule, and the end-user will be advised of the change a day before.
- Logistic personnel does not troubleshoot or repair units.
- MSI Engineers will check the unit according to the MSI Warranty policy.
- Pickup schedule is 2-3 days after request confirmation.
To know more, click here.