These days, a lot of people are investing in laptops not just for work, but also for play, thanks to the portability and convenience that they offer. However, owning one takes a lot of financial and emotional investment. A sudden issue doesn’t only hamper the productive moment, but could also cause undue stress due to the hassle of going through repairs.
In its continuous effort to offer a better after sales experience to its customers, ASUS has recently announced its Premium Care program (APC), a warranty extension and service upgrade package that’s available for end-users who have purchased an ASUS laptop within the last 90 days.
For a price of PhP3,499, APC allows users to upgrade their existing warranty from the standard two-year global warranty, to a country’s-first, industry-leading three-year GLOBAL warranty that’s recognized in over 50 countries worldwide. To give you an idea, comparable three-year warranty packages from competitors only cover local warranty, at a cost of PhP6,300.
Select ASUS and ASUS Republic of Gamers users will also have the option to extend their two-year global warranty to a three-year warranty, or change it to a two-year local on-site warranty (exclusive to users from Metro Manila, Metro Cebu, and Metro Davao only).
ELIGIBILITY AND APC PACKAGES
All ASUS laptops are eligible for the 1-year APC additional warranty extension package, with a few select models eligible for an optional change to the on-site warranty.
To avail of the APC package, end-users must first check whether their device is qualified and matches the product indicated in the APC package that they want to avail. For on-site warranty eligibility, end-users should also check if their area is covered by ASUS Authorized Service Providers, via this link.
If eligible, the next step is to register for an account at https://account.asus.com. and register their product to be tied with their account. They may then proceed to the Service Package Activation tab on the website and input their APC package details.
End-users can also check service center locations, as well as the status of their warranty and repairs via the MyASUS mobile app. For convenience, the brand commits to a 22-day turn-around time.
ASUS Premium Care packages are available exclusively in ASUS and ROG Concept Stores nationwide. To know more, click here.
Emman has been writing technical and feature articles since 2010. Prior to this, he became one of the instructors at Asia Pacific College in 2008, and eventually landed a job as Business Analyst and Technical Writer at Integrated Open Source Solutions for almost 3 years.