Earlier this week, we gave you a sneak peak of what to expect from a brewing partnership between Facebook and Globe. Last October 21, the new service, which allows Globe’s 36 million subscribers to access Facebook for free until December 2013.
In this new service, Globe worked closely with Facebook to enable customer experience innovations for the best free Facebook offer yet. This is just one of the new and groundbreaking offerings of Globe, which brings Filipinos closer to each other. You will probably remember that Globe recently launched slew new services including GoUnli 30, which enables smartphone users to use all major global over-the-top (OTT) messaging services such as KakaoTalk, Viber, Facebook Messenger, GMessage, Line, WeChat for unlimited use in a day for just 30 pesos.
The new service is available to all Globe Prepaid, Postpaid, and TM subscribers using feature phones and smartphones and accessing either through the mobile site of Facebook or the Facebook app. Users can post, like, comment, chat, add friends, upload photos, share posts, and more on Facebook without the need for Wi-Fi.
Working with Silicon Valley-based Facebook engineers, Globe has put together innovations that cover key milestones in the customer experience journey such as availability of access on feature phones and smartphones across all Facebook mobile platforms whether via the Facebook app or Facebook’s mobile site m.facebook.com; no billshock or “nakaw load” as customers will be notified if they will incur data charges once a link that leads out of Facebook is clicked; and one-click registration to the data plan of choice to continue browsing without having to leave the site. Recommended data plans consider a subscriber’s available prepaid balance and/or megabytes (MB) balance of existing data plan.
What if I don’t have enough load? Will I be able to use this service?
Customers with not enough prepaid load can “loan” a 10MB data plan for only P10 which will be deducted on their succeeding top-up so they can fully explore content outside Facebook, making the experience seamless and worry-free.
[stextbox id=”info” caption=”Gadget Pilipinas Tip”]If you’re using iOS, I recommend you download Onavo Count to monitor your data usage. For Android users, there is a native feature that shows your current data usage per app.[/stextbox]
According to Peter Bithos, Serior Advisor for Consumer Business at Globe Telecom:
“Once again, Globe has proven that it is the mobile data service provider of choice by industry and technology leaders around the world with this breakthrough partnership with Facebook to give our 36 million subscribers uninterrupted, seamless, and worry-free Free Facebook experience. This is collaboration at its peak, which has resulted in the best and most innovative Free Facebook experience yet.”
Globe is progressively rolling-out availability of the Free Facebook service to cover all its subscribers by October 31, 2013.
More over, Chris Daniels, Vice President of Partnership s at Facebook said:
“Facebook’s mission is to give people the power to share and make the world more open and connected. Globe understands the opportunities giving people access to the Internet brings and we’re thrilled to be working with them to give Globe subscribers access to Facebook without data charges across our apps and mobile website.”
Starting October 31, 2013, subscribers can dial *143# and select FREE FB to know more about Globe Free Facebook.
Giancarlo Viterbo is a Filipino Technology Journalist, blogger and Editor of gadgetpilipinas.net, He is also a Geek, Dad and a Husband. He knows a lot about washing the dishes, doing some errands and following instructions from his boss on his day job. Follow him on twitter: @gianviterbo and @gadgetpilipinas.