“Globe is committed to helping transform the youth into active citizens through ICT. We know the importance of communications, both mobile and internet, in making the youth connected, informed, and empowered. PCCED is a critical partner of Globe through all these.”

“Globe, through its CSR iLead pillar, is dedicated to the establishment of peaceful, orderly and progressive communities through the advancement of good governance and excellence in public service”

Rob I. Nazal, Head of Globe Corporate Social Responsibility

ICT is really playing an important role today in the development of the youth, wherein information is being delivered in a fast paced manner. Although ICT has been widespread in some major cities in the Philippines, there is still a big percentage of Filipinos who has lack of knowledge in ICT. Either computers or internet is absent in their areas of their resources is not being maximized for the people to know more about ICT.

With the partnership of Globe and PCCED, more Filipinos will have access to ICT and know more about it. To ensure better learning and producing more active and knowledgeable youth, they have implemented the project in two strands, one for high school students via local showcases, and another for college students and teachers through the Leadership Communities (LeadCom) program which is also in partnership with the Ayala Foundation, Inc. (AFI) as a post camp capacity building activity.

Some of Globes contribution to PCCED includes Tattoo broadband sticks, printers, and net books. Globe being the leading mobile network, is returning the favor to its subscribers by realizing and doing its social responsibility to the community.

The post Globe and PCCED: Transforming the youth into active citizen through ICT appeared first on Gadget Pilipinas.

The Shorty Awards is like the Oscars in Twitter. According to New York Times, if Hollywood has the Oscars and Broadway has the Tonys, then Twitter has the Shorty Awards. This prestigious event recognizes the best people and organizations in producing real-time content on channels like Twitter, Facebook, Tumblr, Youtube, and Foursquare along with other social networking sites. Here’s a video of what Shorty Awards is.

Click here to view the embedded video.

Globe’s @Talk2Globe customer service channel on Twitter is one of the finalists in the Best of Use of Social Media for Customer Service Category. Globe has high hopes for winning this award as they poured much effort in sustaining such service channel and even upgraded it with the introduction of slew of Globe reps on Twitter. You probably heard of @KenOfGlobe, @KirkOfGlobe and @MariaOfGlobe, right?

Check out the full PR below for your reference.

PRESS RELEASE

Globe @Talk2Globe finalist in ‘Oscars for Twitter’

The Shorty Awards recently announced the finalists in its annual worldwide search for the best in social media where Globe Telecom is shortlisted to win one of the top awards.

Globe emerged as finalist in the Best Use of Social Media for Customer Service Category for its @Talk2Globe customer service channel on Twitter.

According to New York Times, if Hollywood has the Oscars and Broadway has the Tonys, then Twitter has the Shorty Awards. This prestigious event recognizes the best people and organizations in producing real-time content on channels like Twitter, Facebook, Tumblr, Youtube, and Foursquare along with other social networking sites.

“By capitalizing on new trends in social media spaces like Twitter and Facebook as a means to help its subscribers, Globe has taken customer service beyond the hotline and store. Nowadays, customers turn to social media like Twitter to air their concerns. This is why Globe wants to be where the customers are, quickly responding to any cry for help even when the brand is not directly mentioned. Our customers on Twitter and Facebook now experience this convenience since we’ve stepped-up the level of our online customer service channels,” said Miggy dela Cruz, Head of Customer Communication & Knowledge Management of Globe.

“According to SocialBaker, Globe has the 2^nd most influential brand account in the country. This is all thanks to Globe’s initiative to expand its reach across the social web through the combined synergies of a powerful social media engagement tool and a team of Online Specialists who proactively engage customers on Twitter 24/7. These efforts enable Globe to humanize and personalize the customer experience over social media, which ultimately allows the building of one-to-one relationships with online customers,” dela Cruz added.

Previous Shorty Award winners were a grand mix of world-renowned celebrities and brands. Winners of the Shortys will be announced at a ceremony on April 8 in New York, hosted by American actress Felicia Day.

To learn more about the finalists of the Shorty Awards, visit shortyawards.com.

The post Globe’s @Talk2Globe Emerges as Finalist in Shorty Awards appeared first on Gadget Pilipinas.

Last March 8, we were invited by C3 (Customer Contact Channels) in their office at Bonifacio Global City to have a simple lunch with them and for us to know who they are and what they do. We had a warm welcome from the top management of C3. Aside from the warm welcome we had a good experience talking to them. They are really accommodating. The Training Director sat with us for a short talk before the program started and I am personally amazed with his ideas on how they are running their call center.

The Facilities

C3 has the state of the art facilities which make working conducive to its employees. They have spacious work stations which provide employees a breather after each call. They have comfortable swivel chairs which help their employees feel relaxed while taking calls. All of the floors have their own designated pantry in which employees can have a quick bite during their break periods. They also have televisions and computers in their pantry where they can watch something or browse on their favorite social networking sites during their breaks. They also have a number of training rooms that can be used to train their employees to become better in what they do. Plus, all of the floors have their own smoking area so that those employees who smoke don’t need to go down from the building just to smoke. This has helped them a lot in the issue of schedule adherence.

From a point of view of a Tenured Call Center Employee

I am an experienced employee in the BPO industry and I can say that C3 has something which you cannot be found in most of the call centers. I have experienced different environment of one call center to the other. It seems that C3 was able to get hold of a very good strategy on how to have fun while working. The first employees of the company came from different call center, thus, giving them the advantage of gathering all the positive ways on management putting it in a nice package and offering it to their employees for a fun and unique work experience. They have lots of unique strategies which makes their workplace a second home for their employees. According to Braden Wheeler, the Director for Training and Quality Assurance, C3 has gone back to the fundamentals and that makes them unique from the other call centers.

“We are going back to the fundamentals; the things that we’ve gotten away from the call center industry. Things that seems so simple and so basic that should be in placed to attract, to keep employees around, and give them the opportunity to grow in the organization. That’s what we should be focusing on.”

“We provide the right tools in supporting our employees. That shows attractiveness to this organization so people would want to work with you, and once part of the organization, we are supporting them and we make sure that they have the tools necessary for them to be successful with their job. “ 

“If you got a happy employee, everything falls in its place; when it comes to attendance, performance… getting back to those fundamentals is what actually makes us unique in the marketplace now.”

-Braden Wheeler

The Social Responsibility

C3 has really impressed me when I learned about their activities on how they helped their employees and the community where they belong. Here is Ms. Crystabel Cardenas talks about the career growth that she have with C3 and how the company does their social responsibility to the community.

Click here to view the embedded video.

The Fun Environment

After the event, I posted some pictures on my Facebook wall and a friend commented on it. She is working with C3 and she told me that it is really a good place to work. The Vice President and the Directors are really friendly and approachable. The company gives a lot of perks to the employees. They even have a wheel of fortune for their employees wherein they can win fabulous prizes like gadgets, gift checks, and cash. There is a family like environment which makes the employees at home even while working. The company officers are the first ones to approach the employees to check and ask on the things that they might need for them to be happy at work. Well done. I know some on the company that has this but perhaps not all.

The Plans

C3 has big plans for their people. Right now they are focusing on opening more career growth opportunities for their employees. One of the best that is included in their plan is providing scholarships to their employees. This will give a chance to those who were not able to finish their collegiate studies to continue with their chosen course and earn their degree. With this kind of move, their employees will be more equipped and will have a better career in the industry.

Working with C3 seems to be promising. I had thoughts of sending them my resume and have a chance of working with them, but then, I had to think again because Bonifacio Global City is quite far from my place and I have to be travelling 2 hours before my shift in order to get there on time. Perhaps, if they will have an office nearer at my place, somewhere in Quezon City of Ortigas, most probably I’d be submitting my credentials to them. I would definitely recommend them to those people looking for a job that offers big career growth. A company where in someone would like to work with… a company that cares.

Want to work with C3? We’re here to help you. Click HERE to apply.

The post Customer Contact Channels (C3) – A Company that Cares appeared first on Gadget Pilipinas.

Category	Discount %	Start Time	End Time
Books, Music and Movies	20%	1000	1100
Home Appliances	10%	1100	1200
Consumer Electronics	10%	1200	1300
Toys and Babies	20%	1300	1400
Mobiles and Tablets	5%	1400	1500
Home and Living	20%	1500	1600
Cameras	5%	1600	1700
Beauty and Healthcare	20%	1700	1800
Travel and Luggage	20%	1800	1900
Fashion and Accessories	20%	1900	2000
Computers and Laptops	5%	2000	2100
Sports	20%	2100	2200

Get more discounts on top of the regular ones on gadgets, books, makeup, clothes, shoes, kitchenware and more!

Plus you can use Lazada GCs and vouchers, if you are going to purchase anything above P3k, here’s another P300 off: LZDbrDgr

The post Lazada Philippines Flash Sale Starts Tomorrow, Get Your PhP300 Additional Discount Code Here appeared first on Gadget Pilipinas.

As a special treat to early adopters, first subscribers to Smart LTE  will experience zero data cap – no 10GB usual monthly cap – until October 25, 2012. As mentioned by Smart Wireless Consumer Division Head, Noel Lorenzana, “Smart LTE Plan 3500 subscribers are free to use their high speed internet services to their heart’s content.”

Smart LTE Plan 3500 subscribers will receive an LTE USB dongle that can easily be installed on PC/Mac. PLDT and Smart President, CEO Napoleon L. Nazareno, said that this plan and Smart’s rollout of 4G mobile broadband service are synched with the deployment of parent company, PLDT’s Fiber-to-the-Home (FTTH) fixed broadband services. This means that PLDT internet subscribers will soon have 4G-ish broadband speed at home.

With download speeds of up to 42Mbps, it is technically possible to download a full-length HD movie in a matter of minutes and download your favorite songs on iTunes in seconds!  Finally, an internet connectivity solution that would let Filipinos live faster and live more.

Smart has already flipped the LTE-switch at BGC, Makati, Quezon City, Binondo and Alabang. Specially-marked LTE signs will be posted in various establishments around Metro Manila to indicate the availability of the service. In the absence of an LTE single, the USB dongle is able to connect to Smart’s 4G HSPA+, 3G and 2G services.

If you own an iPad 3 Cellular + Wifi (US version, not the UK one), Smart commented that it is not possible to use their LTE service as the latter is only compatible with the 2100Mhz upload band. We are looking forward to see developments on this wildly relevant concern.

Meanwhile, feast your eyes on the pictures we took during the event. If you have any questions and comments, please hit the comments section below.

[Show as slideshow]

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The post Smart Launches LTE at Resorts World Manila, First Subscribers to Experience Zero Data Cap appeared first on Gadget Pilipinas.

That was lengthy.

Founded in May 2010, Shopinas.com is one the country’s freshest online shopping websites that foster reliability, efficiency and security. It creates a dynamic interaction between sellers and shoppers by providing a bridge between effective product promotion (sellers) and easy access to available solutions to needs (consumers/shoppers). Simply put, Shopinas.com provides unprecedented solution to both buyers and sellers.

Shopinas.com was conceptualized and put into fruition by Air21 Global Inc. President and CEO, Sheila Lina. She believes that through Shopinas, Filipino online entrepreneurs will grow their businesses significantly with the help of people and the IT system that run the online shopping portal.

Air21 Global Inc. President and CEO Sheila Lina during 1st Blogapalooza at Fully Booked, Bonifacio High Street.

I really thought that it was really a great idea for them to have created Shopinas. Being one the country’s most reliable logistics service solutions providers, Air21 has indeed surpassed its competitors in creating innovative projects that will benefit its customers. Now, with Shopinas, Air21 will absolutely hit its attempt to put the Philippines into the forefront of the global e-commerce arena.

Creating your own online store is easy on Shopinas. For government law compliance and security purposes, all seller-registrants will have to provide their registered company name and TIN number. This registration tenet basically verifies that all sellers at Shopinas are legit, thereby adding confidence to buyers. As seller-registrants you have 4 plans to choose from – Basic, Silver, Gold and Platinum.

Watch out as Shopinas.com improves its website in the days to come! With the new and improved Shopinas, growing your business or looking for products online is just simply a click away!

And speaking of “clicking”, the PBA Team Air 21 Express has been renamed to Shopinas Clickers and will have their debut game on October 5 at 5:30 P.M.

The post Pilipinas, Are You Ready to Shop at Shopinas? appeared first on Gadget Pilipinas.

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I would love to include your website in my blogroll (see below). Please feel free to contact me so I can already write a small feature about your website and add you in my blogroll.

The post We’d Love To Add You in our Blogroll appeared first on Gadget Pilipinas.